These Terms shall apply to Basicfirst hosted mobile apps, Linkedin, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other social media forums hosted by Basicfirst, which shall be deemed to be part of the ‘Platform’ by reference. You acknowledge that certain parts of the Platform, as mentioned above, are provided by third-party service providers, and you agree to abide by their terms and conditions. Basicfirst shall not be responsible for any disruption of services caused by such third-party service providers.
These Terms, including the policies referenced in these Terms, represent a binding agreement between you and us with regard to the Services. You indicate your agreement to these Terms by clicking or tapping on a button indicating your acceptance of these Terms, by executing a document that references them, or by using the Services. You are either (i) at least 18 years of age and competent to contract or (ii) Your parent/guardian has consented to Your use of Platform and Programs. Therefore, please read these Terms carefully, and contact us at [email protected] --------- .
Whether you have enrolled in a Program or are simply browsing the Platform, once you have accessed the Platform or Programs, you shall be considered a ‘user’ for the purpose of these Terms. You are responsible for all your activities in connection with the use of the Platform and Programs. You hereby agree to fully comply with all applicable local, provincial, state, national and foreign laws, treaties and regulations in connection with such use. You shall not resort to any unethical practices while using the Platform. Without limitation, you will not post or transmit, or cause to be posted or transmitted, any communication or solicitation or other "phishing", "pharming" or "whaling" message designed or intended to obtain password, account, personal information, confidential information or private information from any user of the Platform or any other third party whatsoever. However, if any such event does take place, Basicfirst shall not be liable for any loss of data or if the user’s device, computer or any other property is compromised in any manner. You acknowledge and agree that Basicfirst has the right to report any and/or all suspicious or illegal activity to the appropriate legal or police authorities without any notice to you. During your use of the Platform and Programs, you will:
Unless otherwise expressly agreed in writing by Basicfirst, full payment for participation in a Program is required at the time of registration. It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non-refundable and non-transferable. To make payment for any Program or to purchase any services or products offered by Basicfirst through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). Basicfirst does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case Basicfirst’s third-party payment provider stores any such information, Basicfirst will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Basicfirst is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform. Failure to pay may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. Basicfirst does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase. You may cancel your enrolment at any time. Unless otherwise stated, no refund will be made once the payment (in part or whole) for a Program has been made. We do not provide refunds for the lack of usage or dissatisfaction. If You have enrolled for the one year Program or a bigger term course, You may claim for the refund after three months in case there is no improvement in the marks of the enrolled student in comparison to the last result uploaded on the Platform (periodic test results compared to previous periodic test results, Quarter-end results to be compared with previous Quarter-end results, half year results compared to previous half year results and annual results compared to previous annual results). The refund will be provided to You on pro-rata basis, For Example: If Student A has enrolled for the oneyear Program on 1st January and has uploaded his available class test result, the same would be considered for comparing with the result for exam held after after completion of three months from the date of enrolment with Basicfirst.Use of Programs Basicfirst reserves the right to cancel or reschedule any Program or class or session or lectures/webinars, or to alter, modify or rearrange the schedule of topics, as well as the point value or weight of assignments, tests, quizzes, exams, projects and other such evaluations of progress. You also understand that Basicfirst, at its sole discretion, may limit, suspend, or terminate your use of the Platform or Programs and/or all Basicfirst-provided services related to the Programs, such as access to Basicfirst coaches or support services or evaluation services. You also understand that Basicfirst may modify or discontinue all services related to its Programs at its sole discretion. You agree that Basicfirst shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms shall be construed to obligate Basicfirst to maintain and support the Platform or Programs or any part or portion thereof or any associated services. If you wish to skip or cancel any Program/session/class, you are required to give prior written intimation to Basicfirst. Participants of Basicfirst online live lectures and webinars shall be provided access to such classes via internet over various available online video platforms. You agree not to share such access with any third party. If you are unable to attend an online live lecture/webinar, please provide Basicfirst with prior intimation regarding this. You shall be exclusively responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, receive or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be exclusively responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform and Program in connection with all such equipment and ancillary services.
“Content” means any and all information and data, which may include but not be limited to text, software, scripts, graphics, maps, photos, sounds, music, animated movies or videos, logos, offers, advertisements, interactive features and other materials. The Platform, Programs and related services are owned and operated by Basicfirst and its licensors. All Content or other material available on the Platform or through the Programs, including but not limited to online/live lectures, speeches, video lessons, quizzes, presentation materials, homework assignments, programming assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files (collectively “Basicfirst Content”), are the property of Basicfirst and/or its affiliates or licensors, and are protected by copyright, patent and/or other proprietary intellectual property rights under Indian and foreign laws. All software used on the Platform are the property of Basicfirst and is protected by Indian and international copyright laws. Basicfirst logos, trademarks and service marks that may appear on the Platform and in the Program (“Basicfirst Marks”) are the property of Basicfirst and are protected under Indian and foreign laws. All other trademarks, service marks and logos used on the Platforms, Online Courses or Programs, with or without attribution, are the trademarks, service marks or logos of their respective owners. In addition, elements of the Platforms are protected by trade secrets and other Indian and international intellectual property laws and may not be copied, reproduced, downloaded or distributed in any way in whole or in part without the express written consent of Basicfirst. As a condition of accessing the Platforms and/or using the Programs, you agree not to (a) reproduce, duplicate, copy, sell, resell or exploit any Basicfirst Content or any portion thereof, other than as expressly allowed under these Terms; and (b) use the Basicfirst Marks or the name, trademarks, service marks, or other materials of any academic counsellors/teachers/mentors in connection with, or to transmit, any unsolicited communications or emails or for any other unauthorised purpose. Please verify all Content prior to use. In the event you come across any Content that is incorrect, infringing, offensive, indecent or objectionable, please notify us immediately at the address mentioned at the bottom of this page. Additionally, from time to time, Basicfirst (or its third-party service providers, on behalf of Basicfirst) may request users to review Basicfirst Content or beta-test the Platform. The works derived from such activity shall remain the sole and exclusive property of Basicfirst or its third-party service providers, as applicable.
Basicfirst respects third-party intellectual property rights and actively supports protection of all third-party intellectual property including copyrights and trademarks (“IP”). It is our policy to expeditiously respond to clear notices of alleged IP infringement. If we receive proper notification of IP infringement, our response to such notices will include removing or disabling access to material claimed to be the subject of infringing activity. Basicfirst shall not be held liable for the unauthorised use of any third-party IP, and the user that carries out such unauthorised use or infringes any IP available on the Platform shall fully indemnify and hold Basicfirst harmless against any and all claims that may arise as a result of such use. If you believe that your product or other work has been misrepresented or used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide us with the following information:
For notices of disputes or claims of copyright or other intellectual property infringement, please connect with us at the address provided at the bottom of this page.
The services on the Platform are licensed, not sold. In consideration for your agreement to these Terms, Basicfirst grants you a personal, non-exclusive, non-transferable, revocable license to access and use the Platform and Programs, solely in accordance with the Terms. You may download or copy the portions of the Basicfirst Content available on the Platform for your own non-commercial and personal use only, provided you maintain all copyright and other notices contained in such Basicfirst Content. You shall not copy, share, sell, resell, reproduce, publish, modify, transfer, retransmit, distribute, exploit or create derivative works of Platforms, Programs or any Basicfirst Content. You may not reverse-engineer, decompile, disassemble or otherwise code for any software that may be used to operate the Platform or the Programs. Notwithstanding the foregoing, certain reference documents, digital textbooks and articles may be made available to you with the permission of third parties, and use of that information is subject to certain rules and conditions, and you agree to abide by all such rules and conditions. You shall not reverse-engineer, decompile, disassemble or otherwise access the source code for any software that may be used to operate the Platform or the Programs. From time to time, Basicfirst may include software, code, instructions, or other such information in the Basicfirst Content for the Programs; any such information is provided on an "as-is" basis for instructional purposes only and is subject to the ‘Disclaimer’ and ‘Limitation of Liability’ sections below and other terms herein. Any use of such information for commercial purposes is strictly prohibited. Basicfirst and/or its affiliates and licensors reserve all rights not expressly granted herein to the Platforms, Basicfirst Content, and Basicfirst Marks. Without limiting the generality of the terms above, following are the types of uses that Basicfirst expressly defines as falling outside of the definition of "non-commercial and personal use":
The Platform may allow you to upload forum posts, chat with other users and Basicfirst’s academic counsellors/teachers/mentors, user discussions, profile pages, and other content and media for social interaction, or certain information and materials for use with the Programs, e.g., questions, hypotheticals, examples, assignments, industry projects, etc. (collectively "User Content"). Basicfirst does not claim ownership of any User Content you may submit or make available for inclusion on the Platform or Programs. Accordingly, subject to the license granted to Basicfirst above, the user will be the sole and exclusive owner of any and all rights, title and interest in and to the User Content. With respect to any User Content you submit via the Platform or Programs or that is otherwise made available to Basicfirst, you hereby grant Basicfirst an irrevocable, worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such User Content on the Platforms or in the Programs or otherwise exploit the User Content, with the right to sublicense such rights (to multiple tiers), for any purpose (including for any commercial purpose). Basicfirst reserves the right to remove any User Content at any time without assigning any reason. To the extent that you provide any User Content, you represent and warrant that (a) you have all necessary rights, licenses and/or clearances to provide such User Content and permit Basicfirst to use such User Content as provided above, (b) such User Content is accurate and reasonably complete, (c) as between you and Basicfirst, you shall be responsible for the payment of any third-party fees related to the provision and use of such User Content, and (d) such User Content does not and will not infringe or misappropriate any third-party rights or constitute a fraudulent statement or misrepresentation or unfair business practices. Basicfirst does not control the User Content posted through the Platform, including any messages, reviews or comments, and does not guarantee the accuracy, integrity or quality of such User Content. Under no circumstances will Basicfirst be liable in any way for any User Content, including any errors or omissions, or any loss or damage or defamation of any kind incurred as a result of your posting or use of any User Content. You are responsible for complying with all the laws applicable to the User Content. You are prohibited from posting the following Content on the Platform:
You are prohibited from violating or attempting to violate the security of the Platform or any other associate Platform of Basicfirst, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account that the user is not authorised to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Platform, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited emails, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Basicfirst will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Platform or any activity being conducted on the Platform. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Platform other than the search engine and search agents available from Basicfirst on the Platform and other than generally available third-party web browsers (e.g., Google Chrome or Microsoft Explorer).
The Platform and/or Programs may contain typographical errors or inaccuracies and may not be complete or current. Basicfirst, therefore, reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. The Platform, Programs, and any information or Basicfirst Content are provided on an “as is” and “as available” basis with all faults. Basicfirst makes no representations or warranties of any kind, whether expressed or implied, with respect to Basicfirst Content or services available on or through this Platform and Programs, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Basicfirst makes no warranty that the services will meet the user's requirements or that the services will be uninterrupted, timely, secure, or error free; nor does Basicfirst make any warranty as to the results that may be obtained from the use of the services, or as to the accuracy or reliability of any information obtained through the services, or that any defects in the software will be corrected. The user understands and agrees that the Basicfirst Content and all other information, data, or other material downloaded or otherwise obtained through or from the Platform or Programs is obtained at the user's own discretion and risk, and that the user will be solely responsible for any damage to the user, the user's computer system, electronic device or any loss of data that results from the download of such material or data. No advice or information, whether oral or written, obtained by the user from Basicfirst or through or from the services, shall create any warranty by Basicfirst. In the event you find that the information provided on the Platform or Programs is incorrect, or if you are the owner of any information or content and wish that such information or content is not displayed on the Platform or Programs, kindly notify us at the address provided at the bottom of the page.
Neither Basicfirst nor any of its Directors, affiliates, employees, Teachers, Mentors, Academic Counsellors officers, agents, vendors or supplier shall be liable to you or any other person, whether in Tort, Contract, Strict Liability or otherwise, for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use or inability to use this Platform or Programs, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of search results, or computer / electronic device failure, virus or malfunction. In no event will Basicfirst be liable for any damages in excess of ₹1000 or, in the case of enrolled students, the fees paid by you in connection with your enrolment into a Program. You agree that any cause of action related to the services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
The Platform may contain links to pages on other websites ("Linked Sites"), and those Linked Sites may contain Content or offer products and/or services for sale. Basicfirst does not author, edit, control, or monitor these Linked Sites. You acknowledge and agree that (a) we have no responsibility for the accuracy or availability of information provided by Linked Sites; (b) we do not control or endorse the sponsors of such Linked Sites or the content, products, advertising, or other materials presented on such Linked Sites; and (c) you agree to the terms and conditions of the Linked Sites. We may remove any Linked Sites from the Platform at any time with or without reason. BASICFIRST WILL NOT BE LIABLE FOR ANY TRANSACTIONS CONDUCTED BY YOU WITH THIRD PARTIES THROUGH THE LINKED SITES OR FOR ANY LIABILITY ARISING FROM THE REPRESENTATIONS OR INFORMATION PROVIDED ON SUCH LINKED SITES. We appreciate that Linked Sites may contain material on which the operator of the Linked Sites has intellectual property rights. We respect those rights and provide the links for information purposes only. The fact that we have provided links to any Linked Site does not create or imply any relationship or partnership with the operator of such Linked Site. You may not establish a link to this Platform from any other website, application, intranet or extranet site without our prior written consent. If you wish to create links, you may contact us before doing so. In establishing links, you must not represent in any way, expressly or by implication, that you have received the endorsement, sponsorship or support of Basicfirst, including its directors, academic counsellors/teachers/mentors, respective employees, agents, officers or shareholders.
You agree to indemnify and hold Basicfirst and its Director, academic counsellors/teachers/mentors harmless from any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees and costs, relating to or arising out of (a) your use or attempted use of the Platforms or Programs in violation of the Terms; (b) your violation of any law or rights of any third party; or (c) information or Content that you or others post or otherwise make available on the Platform or through any Program, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
You agree that Basicfirst, in its sole discretion, may deactivate your account or otherwise terminate your use of the Platform or enrolment to a Program with or without reason, including, without limitation, if Basicfirst believes that you have (a) breached the Terms; (b) infringed the intellectual property rights of a third party; (c) posted, uploaded or transmitted unauthorised Content on the Platform; or (d) violated or acted inconsistently with the letter or spirit of these Terms or any other applicable code of conduct. You agree that any deactivation or termination of your access to the Platforms or Programs may be effected without prior notice to you and that Basicfirst shall not be liable to you nor any third party for any termination of your account or enrolment into a Program. You also acknowledge that Basicfirst may retain and store your information on Basicfirst’s systems notwithstanding any termination of your account or enrolment into the Programs.
Neither of us shall be liable to the other for any delay or failure in performance under these Terms, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, cyber-attack, server issues, downtime, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
By sharing your email address & phone number with us, you consent to be contacted by us via phone calls, SMS notifications, mobile applications, email, and/or any other electronic mode of communication in case of upcoming events, program updates and deadline.
By accepting the Terms through your use of the Platform, you certify that you are 18 years of age or older. If you are under the age of 18 or under the legal age in your jurisdiction to enter into a binding contract, you may use the Platform only under the supervision of a parent or legal guardian who agrees to be bound by the Terms. If you are a parent or legal guardian agreeing to the Terms for the benefit of a child below 18, be advised that you are fully responsible for his/her use of the Platform, including all financial charges and legal liability that he/she may incur. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all of the terms and conditions set forth herein. The Programs are not for the use of individuals under the age of 18 years.
Basicfirst may freely transfer or assign any portion of its rights or delegate its obligations under these Terms or any Program specific terms. You shall not transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under these Terms or any Program-specific terms without the prior written consent of Basicfirst.
These Terms or any Program-specific terms shared with you shall be governed by, construed and enforced in accordance with the laws in India, as these are applied to agreements entered into and to be performed entirely within India and without giving effect to any principles of conflict of laws. You agree that any legal lawsuit or other action brought by Basicfirst, you or any third party to enforce these Terms or any Program-specific terms shared with you, or in connection with any matters related to the Platform or Programs, shall be subject only to the jurisdiction of the courts of Ranchi. Where a dispute arises, the parties involved shall make all reasonable efforts to resolve the dispute through good faith negotiations. If efforts to amicably resolve any dispute or claim between the parties are unsuccessful, then such dispute or claim arising out of or in connection with the Terms or any Program-specific terms shared with you, including any question regarding its existence, validity or termination, shall be referred to arbitration under the Arbitration and Conciliation Act, 1956, as amended (“Act”) before a sole arbitrator to be appointed by Basicfirst. The proceedings shall be conducted in English and the seat for arbitration shall be Ranchi.
If any provision of the Terms or any Program-specific terms shared with you is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the other provisions herein, and shall not affect the validity and enforceability of any remaining provisions. Basicfirst shall have no liability under these Terms or any Program-specific terms shared with you, to the extent arising from any failure of Basicfirst to perform any of its obligations under these Terms or any Program-specific terms shared with you, due to any fire, flood, earthquakes, other acts of God, war, civil unrest, terrorism, Internet failures, governmental act or court order, national emergency, strikes or labour disputes or any other event not within Basicfirst 's reasonable control. Basicfirst shall not be responsible for damage or other problems caused by any unauthorised change to these Terms made by way of hacking or cracking this page.
The failure of Basicfirst to exercise or enforce any right or provision of the Terms or any Program-specific terms shared with You, shall not constitute a waiver of such right or provision. If any provision of the Terms or any Program-specific terms shared with you is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, to the extent that may lawfully be done, and the other provisions of these Terms or any Program-specific terms shared with you, shall remain in full force and effect.
These Terms or any Program-specific terms shared with you constitute the entire agreement between you and Basicfirst relating to the matters set forth herein, and shall not be modified except in writing, as posted on the Platforms by Basicfirst or through a specific writing between you and Basicfirst.
Basicfirst may freely transfer or assign any portion of its rights or delegate its obligations under the Terms or any Program-specific terms shared with you. You may not transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under the Terms or any Program-specific terms shared with you, without the prior written consent of Basicfirst, and any such attempted transfer or assignment shall be void and of no effect.
This document is an electronic record in terms of Information Technology Act, 2000 and Rules there under as applicable and the amended provisions pertaining to electronic records in various statues as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Any notice or communication that may be required to be given to Basicfirst under these Terms or any Program-specific terms shared with you may be sent by writing or emailing to the following addresses:
Basicfirst Learning (OPC) Private Limited,
Address: 463-A, Ashok Nagar, Above IDBI Bank, Near Argora Chauk, Ranchi, India - 834002
Email: [email protected]
If you have any concerns or queries, please reach out to our Grievance Officer. Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity.
You may contact us at:
Mr Ganeshwar Ram
Ex Retd. DSP - Jharkand Police
(Timings: 9.30 AM to 6.30 PM, IST - Monday to Saturday, except holidays)